Online RMA Form

Please fill out the following form to authorize any returns and click the "SUBMIT" button located at the bottom of the page. After clicking the "SUBMIT button, you will be redirected to a printable form. Please print out two copies of the completed form, one for the item(s) being return and one for your records. If you have any questions or for more information on how to contact us, please refer to our Contact Information page.

    Marine Sonic Technology, Ltd. is dedicated to providing the best customer support possible. In an effort to ensure that your returned item/items are quickly received, processed, repaired and returned, we ask that you provide the following information. If there are any questions regarding the information requested please contact Shawn Taggart. Please return a copy of this completed form with your shipment and use MSTL's factory address for the Ship-To-address.
Please note fields marked with an asterisk (*) are required to process this form.

CUSTOMER INFORMATION

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SYSTEM/ITEM INFORMATION:

* Please enter the item(s) that you are returning

* Please include a detailed description of the problem with the item(s) being returned
(Please be as specific as possible so that we can assist to the fullest)

BILLING INFORMATION: (Please check the appropriate option)

 Please call me so I can bill this to my credit card
 Bill against purchase order#:
 Provide a cost estimate before repairs are started.
NOTE: In most cases there will be a charge for the time necessary to diagnose and determine the problem before an estimate can be provided.
Shipping Charges:

RETURN SHIPPING INFORMATION:

Return shipment by:  UPS   FED EX   Best Way
Method:  Next Day Air   2ND Day Air   Ground

 Customer to accept shipping charges collect
 Customer to be billed for shipping charges
 Ship using shipping account number listed below
Carrier Name:
Account Number:
Please call me so I can bill this to my credit card

Return Shipping Address (if different from the COMPANY address):

COMMENTS:



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